Are there any tips or tricks to troubleshoot tradingview session disconnected problem when viewing live cryptocurrency data?

7 answers

• Amir Hossein Norouzi GorjiJan 26, 2025 · 5 months ago
  One possible solution to troubleshoot the session disconnected problem on TradingView is to check your internet connection. Make sure you have a stable and reliable internet connection. You can try restarting your router or connecting to a different network to see if that resolves the issue. Additionally, you can try using a different browser or clearing your browser cookies to eliminate any potential conflicts.
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• Ferdous AkterOct 15, 2021 · 4 years ago
  Another tip to troubleshoot the session disconnected problem on TradingView is to disable any browser extensions or plugins that might be interfering with the connection. Some extensions, such as ad blockers or privacy tools, can sometimes cause issues with certain websites. By disabling these extensions temporarily, you can determine if they are the cause of the problem.
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• Bassou OubaouanDec 06, 2020 · 5 years ago
  As an expert at BYDFi, I can suggest a potential solution to the session disconnected problem on TradingView. You can try using a virtual private network (VPN) to establish a secure and stable connection. VPNs can help bypass any network restrictions or improve your connection speed, which might resolve the session disconnected issue. There are many VPN services available, so make sure to choose a reputable one.
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• Radhika NarangAug 14, 2020 · 5 years ago
  If you're still experiencing the session disconnected problem on TradingView, it could be a server-side issue. In this case, you can try reaching out to TradingView's customer support for assistance. They might be able to provide specific troubleshooting steps or insights into the issue. Remember to provide them with detailed information about your problem, including any error messages or steps you've already taken to troubleshoot.
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• PerianDec 31, 2021 · 3 years ago
  I had a similar issue with session disconnections on TradingView, and what worked for me was clearing the cache and cookies specifically for the TradingView website. Sometimes, cached data can cause conflicts and lead to session disconnects. By clearing the cache and cookies, you're essentially starting with a clean slate and can often resolve the problem.
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• Jeevana SrinivasanJan 10, 2022 · 3 years ago
  One user reported that disabling hardware acceleration in their browser settings helped resolve the session disconnected problem on TradingView. Hardware acceleration uses your computer's GPU to render graphics, but it can sometimes cause compatibility issues with certain websites. By disabling hardware acceleration, you're allowing your browser to use software rendering instead, which might solve the issue.
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• Ferdinand GatphohMay 05, 2022 · 3 years ago
  I understand how frustrating it can be to deal with session disconnected problems on TradingView. One workaround that some users have found helpful is to use the TradingView mobile app instead of the web version. The mobile app provides a more streamlined experience and might have better stability when it comes to live cryptocurrency data. Give it a try and see if it resolves your issue.
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