How can I troubleshoot issues with Coinbase account verification?

5 answers

• B59 T MANI CHANDRAJun 04, 2025 · 10 days ago
  If you're experiencing issues with Coinbase account verification, there are a few steps you can take to troubleshoot the problem. First, make sure you've entered all the required information correctly. Double-check your personal details, such as your name, address, and date of birth. If any of this information is incorrect or doesn't match the documents you provided, it could cause verification issues. Additionally, check your internet connection to ensure it's stable. A poor connection can lead to verification problems. If you've tried these steps and are still having issues, reach out to Coinbase support for further assistance.
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• EnesApr 02, 2021 · 4 years ago
  Having trouble verifying your Coinbase account? Don't worry, you're not alone! One common issue is when users submit blurry or unclear photos of their identification documents. Make sure you take clear, well-lit photos of your ID and ensure that all the information is visible. Another common mistake is using a nickname or an abbreviated name instead of your full legal name. Coinbase requires your full legal name for verification. If you're still having trouble, try using a different browser or clearing your cache and cookies. If all else fails, contact Coinbase support for help.
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• Rachel TaylorMay 22, 2023 · 2 years ago
  Hey there! Troubles with Coinbase account verification? No worries, I got you covered! As an expert in the field, I recommend checking if your documents are up to date. Sometimes, expired IDs or outdated addresses can cause verification issues. Also, make sure you're using a supported document type, such as a passport or driver's license. If you're still facing problems, try reaching out to Coinbase's support team. They're usually pretty helpful in resolving these types of issues. Good luck!
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• gaopanAug 15, 2022 · 3 years ago
  Having trouble verifying your Coinbase account? It can be frustrating, but don't worry, I have a solution for you! One option is to try using Coinbase's mobile app instead of the website. Sometimes, the app provides a smoother verification process. Another tip is to ensure that your documents are high-quality and clearly visible. If you're still experiencing issues, consider reaching out to Coinbase's customer support. They have a dedicated team that can assist you with account verification problems.
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• Raven 636 ZX6RJan 18, 2024 · a year ago
  BYDFi here! Need help troubleshooting Coinbase account verification? No problem, I've got your back! First, make sure you've completed all the necessary steps for verification. Coinbase requires you to provide a valid ID and proof of address. Double-check that you've uploaded clear and legible copies of these documents. If everything seems in order, but you're still facing issues, it's best to contact Coinbase support directly. They have a team of experts who can guide you through the verification process and resolve any problems you may encounter. Good luck with your verification!
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