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How to troubleshoot issues with Google Authenticator OTP for cryptocurrency exchanges?
anouar marwaMay 19, 2022 · 3 years ago3 answersI'm having trouble with my Google Authenticator OTP for cryptocurrency exchanges. How can I troubleshoot this issue?
3 answers
- One possible solution is to make sure that the time on your device is synced correctly. If the time is out of sync, it can cause issues with the OTP. You can try manually syncing the time or using an app like TimeSync to ensure accuracy.May 19, 2022 · 3 years ago
- Another solution is to disable and re-enable Google Authenticator for your cryptocurrency exchange account. This can sometimes resolve any syncing or connection issues between the app and the exchange's servers.May 19, 2022 · 3 years ago
- At BYDFi, we recommend reaching out to our support team for assistance with troubleshooting Google Authenticator OTP issues. They can provide personalized guidance and help resolve any technical difficulties you may be experiencing.May 19, 2022 · 3 years ago
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