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Is there an email option for contacting customer support at crypto.com?

Rider ZyanMay 03, 2022 · 3 years ago3 answers

I'm having trouble reaching out to customer support at crypto.com. Is there an email option available for contacting them? I couldn't find any information on their website.

3 answers

  • May 03, 2022 · 3 years ago
    Yes, crypto.com does provide an email option for contacting their customer support. You can reach out to them at support@crypto.com. Make sure to provide detailed information about your issue and include any relevant screenshots or error messages to help them assist you more effectively. They usually respond within 24-48 hours.
  • May 03, 2022 · 3 years ago
    Unfortunately, crypto.com doesn't offer an email option for customer support. They primarily rely on their in-app chat support and social media channels for customer inquiries. If you're facing any issues, I recommend reaching out to them through the chat support feature in the crypto.com app. They usually respond quite promptly and are able to assist you in real-time.
  • May 03, 2022 · 3 years ago
    Yes, you can contact crypto.com's customer support via email. They have a dedicated support email address, support@crypto.com, where you can send your queries or concerns. Their support team is known for being responsive and helpful, so don't hesitate to reach out to them if you need assistance. However, if you prefer a faster response, I would recommend using their in-app chat support as it allows for real-time communication.