What are the typical response times for OpenSea support tickets regarding digital asset transactions?

3 answers

• McNulty TangeJul 04, 2020 · 5 years ago
  Typically, OpenSea support responds to tickets regarding digital asset transactions within 24-48 hours. However, during peak times or when there is a high volume of tickets, it may take longer for them to get back to you. It's always a good idea to provide as much information as possible when submitting a ticket to help expedite the process. Please note that response times may vary and this is just a general guideline based on past experiences with OpenSea support.
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• Ibrahim RebwarNov 16, 2023 · 2 years ago
  When it comes to OpenSea support tickets for digital asset transactions, the response times can vary depending on the complexity of the issue and the current workload of the support team. In most cases, you can expect a response within 24-72 hours. However, it's important to keep in mind that this is not a guarantee and there may be instances where it takes longer to receive a response. If you have an urgent matter or need immediate assistance, it's recommended to reach out to OpenSea through their official channels or community forums for faster resolution.
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• frankfejaNov 13, 2023 · 2 years ago
  As an expert in the digital asset industry, I can say that OpenSea support tickets regarding digital asset transactions are usually handled in a timely manner. From my experience, the response times range from a few hours to a couple of days. OpenSea has a dedicated support team that works diligently to address user inquiries and resolve any issues that may arise. If you have any concerns or need assistance with a digital asset transaction on OpenSea, I recommend reaching out to their support team and providing them with all the necessary details. This will help them assist you more efficiently and provide a quicker response.
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