What do customers say about Bitstamp on Trustpilot?

3 answers

• Kim Th KimMay 14, 2022 · 3 years ago
  Bitstamp has generally received positive feedback from customers on Trustpilot. Many customers appreciate the user-friendly interface and the wide range of cryptocurrencies available for trading. Some customers have mentioned that the platform is reliable and secure, with fast and efficient customer support. However, there are a few negative reviews as well, with some customers expressing concerns about the verification process and occasional issues with withdrawals. Overall, Bitstamp seems to have a good reputation among its customers on Trustpilot.
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• FuturecorpseMar 23, 2025 · 3 months ago
  Customers on Trustpilot have praised Bitstamp for its transparency and compliance with regulations. They appreciate the fact that Bitstamp is one of the few exchanges that is fully licensed and regulated. Some customers have also mentioned that they feel safe trading on Bitstamp due to its strong security measures, such as two-factor authentication and cold storage for funds. However, there have been a few complaints about the platform's trading fees, which some customers find to be higher compared to other exchanges.
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• HANSIAN99Jun 08, 2024 · a year ago
  As a third-party observer, I have noticed that Bitstamp has generally positive reviews on Trustpilot. Customers appreciate the platform's ease of use, reliable service, and responsive customer support. The availability of a mobile app and the ability to deposit and withdraw funds in multiple currencies are also mentioned as positive aspects. However, there are a few negative reviews as well, with some customers reporting issues with account verification and occasional delays in withdrawals. It's important to note that customer experiences may vary, and it's always recommended to do thorough research before choosing a cryptocurrency exchange.
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