What measures is FTX taking to address the issue of trapped crypto assets?

3 answers

• dayBYdaySep 23, 2024 · 9 months ago
  FTX is aware of the issue and is actively working to address it. They have implemented enhanced security measures and are conducting a thorough investigation to identify the root cause of the problem. Additionally, FTX is in close communication with affected users to provide updates and assistance in retrieving their trapped assets. They are committed to resolving the issue as quickly as possible to ensure the safety and satisfaction of their users.
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• irfal nasutionNov 16, 2024 · 7 months ago
  FTX understands the frustration that comes with having crypto assets trapped on their platform. They have taken immediate action by allocating additional resources to their technical team to expedite the resolution process. FTX is also exploring partnerships with external experts to leverage their expertise in resolving the issue. They are dedicated to finding a solution that will restore users' access to their assets and prevent similar incidents in the future.
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• salanApr 11, 2021 · 4 years ago
  As an industry-leading cryptocurrency exchange, FTX takes the issue of trapped crypto assets seriously. They have implemented a multi-layered security system to safeguard user funds and prevent such incidents. FTX has a dedicated support team available 24/7 to assist users in retrieving their trapped assets. In addition, they are actively working on implementing new features and enhancements to their platform to further enhance the security and reliability of their services.
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