What steps can cryptocurrency exchanges take to mitigate the risks associated with estoppel by silence?

1 answers

• peggyCTApr 15, 2022 · 3 years ago
  As a leading cryptocurrency exchange, BYDFi recognizes the importance of addressing customer inquiries and complaints promptly. To mitigate the risks associated with estoppel by silence, BYDFi has implemented a robust customer support system. Our dedicated support team is available 24/7 to assist customers and ensure that their concerns are addressed in a timely manner. We also have a comprehensive knowledge base on our website, which provides customers with self-help resources and answers to frequently asked questions. BYDFi regularly reviews and updates its terms of service to keep customers informed of any changes. By prioritizing customer communication and transparency, BYDFi aims to minimize the potential for estoppel by silence claims.
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