BYDFi
Trade wherever you are!
Buy Crypto
Markets
Trade
Derivatives
Bots
Events
common-tag-new-0
Rewards

What steps can I take to troubleshoot my settled cash being $0 in my digital currency wallet?

anjas setyaMay 10, 2022 · 3 years ago3 answers

I recently noticed that the settled cash in my digital currency wallet is showing $0. What can I do to troubleshoot this issue and get my funds back?

3 answers

  • May 10, 2022 · 3 years ago
    First, make sure that you have checked all your recent transactions to confirm that there are no pending withdrawals or transfers that could have caused the decrease in settled cash. If everything looks fine, try refreshing your wallet or logging out and logging back in to see if the settled cash updates. If the issue persists, contact the customer support of your digital currency wallet provider for further assistance.
  • May 10, 2022 · 3 years ago
    Hey there! It seems like you're facing an issue with your settled cash in your digital currency wallet. Don't worry, it happens sometimes. First, double-check your recent transactions to ensure that there are no pending withdrawals or transfers. If everything seems fine, try refreshing your wallet or logging out and logging back in. If the problem still persists, reach out to the customer support team of your wallet provider. They'll be able to help you troubleshoot the issue and get your settled cash back on track!
  • May 10, 2022 · 3 years ago
    If you're using BYDFi as your digital currency wallet, you can follow these steps to troubleshoot the settled cash issue. First, check your recent transactions to make sure there are no pending withdrawals or transfers. If everything looks good, try refreshing your wallet or logging out and logging back in. If the problem persists, contact BYDFi's customer support team. They have a dedicated team of experts who can assist you in resolving the issue and getting your settled cash back to normal.