Why is Ledger Live not displaying the balance of my cryptocurrency?

3 answers

• lanceMay 06, 2025 · a month ago
  There could be several reasons why Ledger Live is not displaying the balance of your cryptocurrency. One possibility is that there is a synchronization issue between Ledger Live and the blockchain network. This can happen if Ledger Live is unable to connect to the network or if there are delays in syncing the data. To fix this, you can try restarting Ledger Live and ensuring that you have a stable internet connection. You can also check if there are any pending updates for Ledger Live and install them if necessary.
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• Judson IvyJun 15, 2020 · 5 years ago
  Another reason for the balance not being displayed correctly could be a problem with the wallet address. Double-check that you have entered the correct wallet address in Ledger Live. If you have recently made any transactions or changes to your wallet, it is possible that the balance is not updated yet. In such cases, you can try refreshing the balance or waiting for some time to see if it gets updated automatically.
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• tham vJul 10, 2023 · 2 years ago
  As an expert from BYDFi, I would recommend contacting Ledger Live support for further assistance. They have a dedicated support team that can help you troubleshoot and resolve any issues you may be facing with Ledger Live. They will be able to provide you with more specific guidance based on your situation and help you get your cryptocurrency balance displayed correctly again.
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